- Passion
- Empathy
- Imagination
Sir Ken Robinson pratar om Kreativitet som en typ av ”Applied imagination”.
Change from Command to Servant Leadership
Build Workforce Democracy
Create an “Employees First, Customers Second” Culture
Blur the Boundaries Between Customers, Employees, Managers, and Community
Values, Not Rules
Foster Learning, Teaching, and Sharing
Answer Questions with Experiments
Work in Pairs
Develop People
Implement continuous delivery in all departments
Build in Continuous Improvement
Build a Flatter Organization
Make it Safe to Fail
Make Meetings Work
Eliminate Interruptions
Get Everyone Involved in Hiring
Make the Work Environment Reflect the Culture
Make the Work Itself Rewarding and Fun
People Must Buy into and Believe in the Mission
Formalize Decision Processes at Every Level
Learn to Measure and Manage to Measurement
Surface the Hidden Stories
Create Feedback Loops and Institutional Memory
Be Nice
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